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Shim Sacks
Chief Executive Officer
Dr. M. Shimone Sacks is an accomplished Chief Executive Officer of Pharmalytiq. He has extensive experience in healthcare consulting, clinical research, and the development of innovative treatment protocols.
Read more Dr. Sacks is recognized for his expertise in 340B program education and revenue growth strategies for healthcare organizations. His leadership in these roles continues to drive impactful solutions in both clinical and operational spheres.
Max Ratchkauskas
Chief Technology Officer
Max brings over 26 years of expertise in the tech industry, with a strong focus on the financial and pharmaceutical sectors. He has a proven history of driving innovation and delivering advanced solutions.
Read moreIn previous roles, Max successfully led large product and professional services groups in Fortune 500 companies. He specializes in building IT departments from the ground up and guiding organizational growth from inception. In addition to his executive experience, Max serves on multiple technology advisory boards, where he helps shape strategic direction and industry best practices.
Rob Feltovich
Chief Financial Officer

Robert Feltovich began his career in public accounting and earned his CPA in 2010. In 2012, Robert was recognized by the Pennsylvania Institute for Certified Public Accountants for being one of 40 under 40 Members to watch.

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Robert went on to become the Controller for a high growth home delivery pharmacy in Western PA. There, he implemented a robust finance and accounting department. In 2016, he then became the Chief Financial Officer for  Healthcare Ventures Group and related companies.

Lou Dell'olio
Chief Operating Officer

Mr. Dell’Olio previously served as Chief Operating Officer for PharmBlue Specialty Pharmacy. In his role, he had oversight responsibility for pharmacy operations & services provided through a centralized pharmacy and 12 remote pharmacies, inventory management, purchasing, marketing & sales and budgeting.

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Prior to serving in the position, he served as the Director of Contract Management for Integrated Pharmacy Solutions. In that position, he provided oversight management to multiple accounts and projects, including 340B health center and community retail pharmacy programs.

Previously, he served as the Executive Director for the State Office of Pharmacy Services. Under his leadership, over 30,000 in-patients across the Commonwealth of Massachusetts received comprehensive pharmacy services.

Mr. Dell’Olio has over 40 years of experience in the health care industry specializing in managerial, administrative and operations within the area of pharmacy practice and administration. His background also includes director of a Psycho-Geriatric & Special Needs Program, director of Ancillary Medical and Support Services, director of Psychiatric Hospital Pharmacy, consulting, mail-order service, managed care, long term care and retail pharmacy.

Louis uses his wide array of experience to provide clients with solutions for the overall delivery of cost efficient and high-quality pharmaceutical services.

Specific areas of experience include:

  • Acute and Long-Term Care hospital pharmacy operations and management.
  • Mail –order Pharmacy Program
  • Clinical Pharmacy Services
  • 340B Program implementation and operations
  • JCAHO compliance, Title XIX, ACHC, URAC compliance.
  • Formulary management
  • Purchasing & inventory management.
  • Designing, implementing pharmacy delivery systems.
  • Staffing management and personnel functions.
  • Systems standardization, consolidation and privatization.
  • Pharmacy budgeting, trending and projecting.
  • Multiple applications for pharmacy software systems and automated systems.


Louis graduated from the Massachusetts College of Pharmacy and Allied Health Services with a Bachelor of Science degree in Pharmacy and has completed a Masters in Business Administration.

Drew Bosso
Director and VP of Sales

Drew is a contributory and highly competent Director and VP of Sales bringing along 30+ years of experience in Strategic Planning, General Management, Competitive Strategies, Revenue Growth Strategies, Territory Planning, Quota Achievement, Staff Planning & Management, Client Development, Coaching & Counseling, Customer Relations, Client Relationship Management, Team Building & Leadership and Communication Skills.

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Over the years, Drew has showcased his skills in Sales Management by leading his Team in attracting new customers through active marketing, excellent customer service, and adding value to the living experience of patients. He is adroit in developing a clear understanding of each client’s market position, competitors, challenges, and opportunities as well as participating in and owning the entire sales process-from lead generation to close. He guides his Teams to perform at the highest level.

Norman Miller
Chief Regulatory Officer

Norman Miller brings over 50 years of unparalleled expertise in pharmaceutical distribution and regulatory compliance to his role as Chief Regulatory Officer. A seasoned leader and a respected voice in the industry, Norman has worked closely with the FDA, drug manufacturers, and state licensing authorities.

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He has contributed to the development of national standards for pharmaceutical distribution, notably through his testimony before the House Committee on Ways and Means. His deep understanding of regulatory frameworks is evident in his involvement in court cases concerning the Prescription Drug Marketing Act of 1987 and the Drug Supply Chain Security Act of 2013.

Norman’s career spans numerous high-profile positions, including leadership roles at Pfizer Laboratories, A.R.M. Wholesale Drug Distributors, and Moore Medical Corporation. His extensive experience includes negotiating equitable settlements with various U.S. Attorney Offices and maintaining compliance with stringent FDA regulations. He has also provided advisory services to pharmaceutical wholesalers, ensuring their adherence to evolving state and federal statutes.

Chris Wakefield
Chief of Staff
Chris is a management professional with extensive experience in developing and leading diverse teams in the corporate arena.
Read moreShe is recognized as a results-oriented, high growth leader who has consistently grown revenue streams, reduced operating costs, and resolved significant problem situations.

Schedule a demo

If you choose to work with us at Pharmalytiq you aren’t just buying software, you are partnering with highly trained professionals who are fully committed to assisting you run your business in the most effective way possible. Reach out to schedule a demo today!

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