FAQs
Have questions?
Take a look at our Frequently Asked Questions.
Take a look at our Frequently Asked Questions.
Product FAQs
How frequently does my data update?
We consider our information as close to real-time as possible. Currently, data refreshes every 15 minutes allowing you the most up to date reporting.
Is there a way to limit access to financial reporting?
Yes, this option is great for case managers and front-line staff to have access to patient information and adherence while limiting access to financial data.
Current User FAQs
Who should I reach out to if I need support with Pharmalytiq tools/services?
You can email support@pharmalytiq.com at anytime of the day and one of our team members will be happy to assist you as soon as possible.
What should I do if I forgot my login?
Simply contact your account representative or send us an email at support@pharmalytiq.com letting us know you need help with your password and we can reset it for you.
How many users can I have?
The standard number of initial users includes 3, but different tier levels can provide additional unlimited users.
Schedule a demo
If you choose to work with us at Pharmalytiq you aren’t just buying software, you are partnering with highly trained professionals who are fully committed to assisting you run your business in the most effective way possible. Reach out to schedule a demo today!